Frequently Asked Questions
Everything you need to know about your favorite fan gear and sports collectibles.
Are your products officially licensed?
Yes, all FOCO products are officially licensed by the major sports leagues, including the NFL, MLB, NBA, NHL, and major European football clubs, ensuring you receive authentic team merchandise.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental United States. Please note that pre-order items, such as limited edition bobbleheads, will have specific shipping timelines listed on the product page.
What is your return policy for collectibles?
We offer a 30-day return policy for most items in their original, unopened packaging. Please note that certain limited edition or custom-made items may be final sale.
Do you ship internationally?
Yes, we ship our sports gear worldwide. International shipping rates and delivery times vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.